FAQs German Bureaucracy
If you have any questions, please use email service.center@ue-germany.de.
Applications for new bridging loans for our students must now be submitted to the Studentenwerk Potsdam, starting in November and ending in March. Applications are open to both German students and those from abroad who are enrolled at state and state-recognised higher education institutions in Germany. Depending on proven need, students can receive between 100 and 500 euros as non-repayable grants.
BAföG-Entitled Students can receive BAföG for one more Semester
Federal Ministry of Education and Research (BMBF) Hotline:
Phone: 0800 26 23 003 (only available from Germany)
E-mail: ueberbrueckungshilfe-studierende@bmbf.bund.de
UE would like to inform you about the current status at the university following developments in the COVID-19 situation in Germany:
We are in daily contact with relevant local authorities and continuously update our on campus hygiene and safety measures based on their guidelines.
Berlin: From Monday (November 2, 2020) lectures in all three departments will generally be held in an online format. You will be informed of any exceptions by your course director or lecturer. Practice formats in the Art & Design department will continue to be held in compliance with hygiene measures. You can find the updated hygiene measures below. Our campus, including the library and cafeteria, will remain open for students from Monday to Friday from 8am to 7pm. (Library opening times: 10am – 4pm, cafeteria opening time: 8am – 4pm)
Hamburg: From Wednesday (December 16, 2020) lectures in all three departments will generally be held in an online format. You will be informed of any exceptions by your course director or lecturer. Practice formats in the Art & Design department will continue to be held in compliance with hygiene measures. Our campus will remain open for you as students.
In order to avoid unnecessary waiting times in the services (Examination Office, International Office, Career Centre, etc.) and group formations on campus in the current situation, please make an appointment in advance by e-mail or telephone.
When visiting the campus, please adhere to the present hygiene measures and the general AHA rules for your own protection and the protection of your fellow human beings.
If you feel unwell, have the typical symptoms of corona, or if you are entering Germany from a foreign risk area and have not fulfilled the 14-day quarantine, you are not permitted to enter the campus. In this case, we will support you via the online campus with all the necessary information about your studies and provide you with digital assistance as usual. Many thanks for your cooperation!
For all those who cannot come to the campus for health reasons and for all those who have not yet been able to enter Germany, teaching is completely live and digital. The UE thus enables further study without any loss of time. For this purpose, we have formulated a so-called UE Study Guarantee for our students.
Here you can find our hygiene rules and protection concepts:
Hygiene Rules on Campus
Protection Concept Campus Berlin
Protection Concept Campus Hamburg
Protection Concept Campus Iserlohn
What should I do in case of infection?
